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Learning Technologies Assistant
Non Work-study

Hiring Information
Hiring Unit: ITS-Learning Technologies
Pay Rate: 12.00
Final Filing Date: 9/18/19 or
Until Filled
Employment Date: TO 2020-06-30 00:0
Hours: 20
Schedule: TBD
Job Description
Skills Required: Strong customer service skills required. Knowledge of audio-visual equipment (digital audio recorders, digital video and still cameras, video/data projectors; sound systems) sufficient to operate unsupervised. Good mechanical aptitude sufficient to operate and troubleshoot a wide variety of audio-visual and computing equipment. Ability to learn basic operation and installation methods of audio-visual and computing equipment in classrooms. Communication skills sufficient to explain technical concepts to non-technical people and interact effectively and courteously with faculty, staff, students and off-campus clients. Ability to utilize a computerized reservation system in compliance with written policies and procedures. Clerical skills including typing, data entry, filing, telephone, and organizational skills. Ability to follow verbal and written instructions. Ability to troubleshoot basic technical problems and develop appropriate solutions. Ability to transport equipment safely, by exercising appropriate judgment. Possession of a valid California State Driver's License. Ability to drive a University Van.
Skills Preferred: Familiarity with Macintosh and/ or Windows computer systems. Experience with computer graphics sufficient to produce operating instructions and diagrams. Experience with MS Office. Experience using computerized reservation systems. Experience with audio or video editing software.
Percentage of Time Duty
50% CHECKOUT DESK AND CLASSROOM SUPPORT

(20%) Prepare media equipment for checkout; Demonstrate and check-out equipment to faculty, staff, and students; Check-in, test, and restock equipment.

(10%) Answering the Learning Technologies Emergency Hotline and assisting callers with the operation of our classroom equipment in emergency situations.

(10%) Performs routine preventative maintenance and minor repairs; identifies, records and reports equipment or facility problems. Stocks projection booths with supplies. Cleans and restocks service vehicles.

(5%) General front-desk support, including but not limited to answering phones, filing, typing, data entry, printing reports, sorting mail, and checking inventory levels.

(5%) Special projects that typically pertain to the maintenance and organization of Learning Technologies equipment inventory.
30% DISTANCE EDUCATION SUPPORT

Under general supervision, the incumbent is responsible for the technical operation of audio-visual, computing, and video-conference equipment, including set up and testing of video-conference, video cameras, microphones, audio mixers and media presentation equipment for distance education classes, web archived presentations and video productions. Makes sure members of the faculty are comfortable with equipment and have the media tools needed for the presentation. Switches video cameras and audio-visual sources as appropriate. Monitors audio levels, correcting unwanted feedback or echo. Secures facility and materials after presentations. Identifies, records and reports equipment, software and facility problems. Ability to remain calm when there is a technological failure. Troubleshooting abilities will be needed on a regular basis. Performs routine preventative maintenance and emergency repairs. Responsible for good camera shots, clear audio and selection of appropriate images for the viewing audience.
10% SCANTRON GRADING

Process Scantron optical mark test forms; produce, manipulate, and deliver reports to faculty. Troubleshoot and correct software and minor mechanical problems with Scantron system.
10% PRESENTATIONS SUPPORT

Under moderate to minimal supervision and in situations of fairly high responsibility, receives job assignments, delivers, sets up, tests, and operates, and monitors closely, a wide variety of media equipment, including, but not limited to, video/data projectors, computers and data display devices, video and digital cameras, digital audio recorders, and sound systems in various locations in support of academic and non-academic presentations. May be sole contact with faculty presenter. Secures facility and media equipment upon completion of job.
Courses Required:
Checklist:
Computer Keyboarding Filing Alpha
Macintosh Numerical
Windows Color
Unix Driving Car
HTML Van
Word Processing Truck
Spreadsheet Other Lifting
Databases Fingerprinting Required
Other Hazardous Substances
Special Comments: Day and evening shifts available. Punctuality and reliability are essential to this position.

Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here: http://www.leginfo.ca.gov/cgi-bin/displaycode?section=pen&group=11001- 12000&file=11164-11174.3 More Information

Payroll Information
Service Team: SHR Operations
Hiring Supervisior: Johnston, Phillip
Supervisor Phone: 831-459-5868
Supervisor Email: pwjohn@ucsc.edu
Account Numbers: 7-437631-2808-66086-ITSLSO-2
Home Department: 000230
Classification: Assistant IV
Title Code: 4919
Date Approved: 9-19-2017


  


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