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COSMOS Office and Computer Lab Assistant
Non Work-study

Hiring Information
Hiring Unit: EPC
Pay Rate: 13.00
Final Filing Date: 8/16/19 or
Until Filled
Employment Date: ASAP TO 9-1-2019
Hours: 10-40
Schedule: varies
Job Description
Skills Required: Office Assistance
• Excellent written and organizational skills.
• The ability to communicate effectively and professionally via telephone.
• Ability to work independently with minimum supervision and establish and maintain effective work relationships.
• Ability to work with motivated and academically talented middle and high school students from varied backgrounds.
• Sensitivity to diverse racial, ethnic, and/or low socioeconomic groups.
• Public speaking and presentation skills.
• Experience using PC applications for word processing, database maintance, and spreadsheets(Microsoft Word, FileMaker Pro and Excel).
• Ability to file alpha and numeric documents with limited supervision and minimal errors, with a high level of attention to detail.
• Candidates should be responsible and punctual, and must have reliable transportation to the UCSC campus and the EPC main office.
• Ability to work a flexible schedule, including occasional weekends and evenings.
• Dependable and professional work demeanor.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• Ability to move materials and boxes weighing up to 40 lbs. with our without accommodation.
• Must have State of California Driver's licenses (class B and/or class C).
• The ability to run errands to UCSC/EPC service area.

Computer Lab Assistance
- During the 4-week summer residential science program, act as point person for all in-house computer and technology needs and act as liason between COSMOS office and UCSC ITS.
- A high level of technology literacy and the ability to support those less technology literate is required to be successful in this position.
- Maintain inventory and track condition status of all computer, electronic and tech equipment; make recommendations for repair of malfunctioning equipment and actively trouble shoot issues that arise.
- Act as photographer and support the production of program slideshow and yearbook.

Skills Preferred: • Previous experience supporting the troubleshooting of computer hardware, software, and network components in a professional setting.
• Experience using Adobe Photoshop, InDesign, and Microsoft Publisher a plus.
• Experience working with summer outreach programs, preferably related to science and/or math education.
• Experience communicating with a wide range of audiences.
• Good problem solving skills.

Percentage of Time Duty
50% General Program/Office Support
• At the direction of the COSMOS Director, Academic Coordinator, and/or the Residential Manager, provide daily on-site support of our 4-week residential program supporting any academic or residential events or activities as needed.
• Answering program phones, emails, and faxes.
• General administrative and clerical duties such as filling, copying, and faxing as needed.
• General website updating and maintenance as needed.
• Provide technical support to our residential assistant staff with residential programming events that require A/V equipment such as projectors, and/or PA systems.
• Assist in the digital design of our summer yearbook, our digital photo database, and our student sideshow presentation.
• Transport rental vehicles to and from rental agency; transport rental vehicles to student pick up sites.
• Various academic and residential program duties as requested by COSMOS staff
50% Computer Lab and Technical Assistant
•Assist the use and maintenance of a Macintosh iBook, Macbook, and PC wireless computer labs.
•Assist in the set up of equipment for both classroom and drop-in use including the installation of new PC and Mac software as needed. Test all installations before releasing to new user.
•Assist students with connecting to campus wireless networks, printing, and any computer troubleshooting needs as needed.
•Troubleshoot software and network problems.
•Troubleshoot Macintosh and Windows compatible hardware, peripherals and networks for non-application-specific problems.
•Provide phone, email and in-person consulting for divisional computer users on questions relating to hardware, software and networking.
Courses Required:
Computer Keyboarding Filing Alpha
Macintosh Numerical
Windows Color
Unix Driving Car
Word Processing Truck
Spreadsheet Other Lifting
Databases Fingerprinting Required
Other Hazardous Substances
Special Comments: *** SPECIAL CONDITIONS OF THE JOB ***

Selected candidate will be required to be fingerprinted, TB tested, and CPR/First Aid trained.

Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here: 12000&file=11164-11174.3 More Information

Payroll Information
Service Team: SHR Operations
Hiring Supervisior: Barron-Gaytan, Jessica
Supervisor Phone: 831-459-1763
Supervisor Email:
Account Numbers: 7-620123-3105-19900-EPCSYS-2
Home Department: 000340
Classification: Assistant IV
Title Code: 4919
Date Approved: 5-23-2019


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